Dear Alison G Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. Thank you for your positive scores of which we are delighted to see. I look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, if I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards. Shaun Moore Rooms Division Manager