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Balcony - Picture of Hilton London Heathrow Airport, Hounslow

Photo: Balcony

From Review : Excellent Service of Hilton London Heathrow Airport
Excellent Service
Lobby and Bar Area
Good value but expensive taxis to other terminals
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Other Recent Reviews

A warm welcome
September 2023
September 2023
Alison G wrote a review Apr 2017
Manchester, United Kingdom3,014 contributions87 helpful votes
From my personal experience of this hotel and the staff I encountered, they are well trained and in the appropriate roles for their personality. (There is nothing worse than, people who are in jobs which they are clearly not suited to; e.g. staff in a customer service role when
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Date of stay: April 2017
Response from Shaun M, Manager at Hilton London Heathrow Airport
Responded Apr 4, 2017
Dear Alison G Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. Thank you for your positive scores of which we are delighted to see. I look forward to being able to welcome you back soon so we can hopefully fully exceed your expectations next time around and again, if I can assist with this or with any other aspect of a booking with us, I will be happy to help and remain for now with kind regards. Shaun Moore Rooms Division Manager
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