We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Today me and my sister in law treated ourselves to a spa day through the wowcher offer in which we found online. Upon arrival the reception area was very busy and not well manned everything seemed to not be well organised and a bit hectic. After been given our robes we were…
Date of stay: August 2016
Response from Mukesh K, General Manager at The Belfry Hotel & Resort
Responded Aug 17, 2016
Dear Bianca S Thank you for taking advantage of one of our online promotional offers. I am delighted you chose to visit us for a relaxing day. I am pleased you enjoyed the overall day despite the robes and slippers not meeting your expectations. With respect to the hot temperature of the water, I offer our sincere apologies. I will ensure signage is replaced immediately as we usually gave this advising our guest’s. I do hope you will consider returning to us in the future and I look forward to welcoming you back. Kind regards Mukesh Kumar General Manager
Been to The Belfry Hotel & Resort? Share your experience!