DearJenLS Thank you for your kind review. We are delighted to read that your return visit, has revealed significant improvements and that you had a great stay. It will be my pleasure to pass on your lovely comments to the Team regarding your treatments and our pianist Alan's great piano playing. We note your comments regarding the service, lunch menu and the noise in the Sanctum. I will discuss these issues with the relevant head of department. We are pleased that these did not spoil your stay and we hope to welcome you back again soon. Kind Regards Adrian Pickard General Manager