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Pictures of Enchanted Village Lodges, Alton Towers Resort - Alton Photos

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From Review : Kids enjoyed it but expensive for what it is! of Enchanted Village Lodges, Alton Towers Resort
Kids enjoyed it but expensive for what it is!
2 days at the Chestnut Wood Thouse
VIP tree house - Gold star Perfect customer service
Cute and peaceful
Great family stay
Had a fantastic time
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somewheresun wrote a review Aug 2016
Manchester, United Kingdom823 contributions115 helpful votes
+3
This is very expensive for what it is, although it was August (peak season) so expected to pay a premium. We were given our room key at 3pm and not a minute before.....we checked in at 2.45pm and were told to come back at 3pm! The room is quite basic but the kids liked their
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Date of stay: August 2016
Response from Steph B, Customer Services at Enchanted Village Lodges, Alton Towers Resort
Responded Sep 20, 2016
Dear somewheresun, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests. We were delighted to hear that your children enjoyed the Enchanted Village theming and that they were able play outside in a safe environment. We do sincerely look forward to seeing you again soon, Kind regards, Alton Towers Resort
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