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Pool - Picture of Grand Sirenis Riviera Maya Resort, Akumal

Photo: Pool

From Review : Amazing Stay at the Grand Sirenis of Grand Sirenis Riviera Maya Resort
Amazing Stay at the Grand Sirenis
Amazing all inclusive resort
Grand hôtel, jungle, animaux, plages et TOUT INCLUS
What a wonderful vacation!
Gorgeous Place For A Family Holiday
Excellent location, amazing service, terrible food
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Tango_1ndia_Alpha wrote a review Feb 2019
Ottawa, Canada138 contributions34 helpful votes
+7


Coming from Canada. This was my 10th time in the Mayan Riviera. First time to this resort. 

I will start by saying I LOVED this resort and am definitely returning.

I chose the Sirenis for two main reasons. 1) There is TONS to do right on this resort. And most importantly
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Date of stay: January 2019
Response from GrandSirenisRM, Assistant Manager at Grand Sirenis Riviera Maya Resort
Responded Feb 8, 2019
Dear tango_1ndia_Alpha, First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We are very thankful to you that you decided to choose our Resort. We really appreciate your detailed feedback, which helped us identify specifically the areas of opportunity encountered during your stay. All your comments have been taken in consideration by the involved managers in order to improve the service and avoid similar situations in the future. I am so glad to read that you had the most amazing experience at the resort. For us, is the prove that we are reaching the objective to get the total satisfaction from our guests. There is no more to say than thank you and I really hope to see you again very soon. Kind Regards, Monica Garcia Assistant Manager
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