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Interior - Picture of Grand Sirenis Riviera Maya Resort, Akumal

Photo: Interior

From Review : A solid 3.5 to 4 star hotel depending on your room of Grand Sirenis Riviera Maya Resort
A solid 3.5 to 4 star hotel depending on your room
ruins on the property
Baby spiders
Dirty dated dreadful
Just ok... Gone downhill from previous visits
Honest and true reflection of this hotel.
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Trisha G wrote a review Jun 2018
Calgary, Canada66 contributions7 helpful votes
+6
If you aren't in an upgraded room this is a 3.5-4 Star hotel at best. We were travelling in a group of about 45 for a wedding but arrived separate from the rest of the group. Our check in/out experience was quite seamless, we quickly got room keys and were driven to our
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Date of stay: November 2017
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort
Responded Jun 6, 2018
Hello Trisha G. First of all, we would like to thank you for taking the time to provide us with your feedback on your recent stay at the Grand Sirenis Riviera Maya. We are glad that you liked the accommodations, amenities, the service and amability provided by staff members, pools, the cleaness of the hotel and food variety. We have taken all your comments in consideration in order to improve the service in the future, especially the maintenance in general. We really hope to host you once again. Kind Regards Esaú Navarrete Assistant Manager
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