Pool - Picture of Rosamar Garden Resort, Lloret de Mar
Photo: Pool
From Review : Could be better of Rosamar Garden Resort
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+4
After long search we choose the hotel due to slides at the pool and kids loves the photos, Arrived to hotel around 2.45 noon while the lunch is finishing , lunch served only from 13-14.45 only , instead of offering some refreshments they try to sold us them restaurant in anther…
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Date of stay: July 2019
Response from RosamarHotels, Director General at Rosamar Garden Resort
Responded Aug 12, 2019
Dear Markus, We appreciate that you have spent part of your valuable time in leaving your comment on Tripadvisor and detailing so well the positive and negative aspects that you noticed during your last stay. I will send your complaint about our waiter in the Restaurant to the department to modify his behavior but it has been the only complaint received about him and we will review the conduct manual of all the staff. We will try to improve each year a little more so that the degree of satisfaction of our customers is high. Receive a cordial greeting. Montse Vilella Director of Rosamar Hotels
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