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Missing smoke detector - Picture of Extended Stay America - Raleigh - Cary - Harrison Ave.

Photo: Missing smoke detector

From Review : In Cary, NC for the weekend. What a dump! of Extended Stay America - Raleigh - Cary - Harrison Ave.
Missing smoke detector
Bag of food left behind
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Tim wrote a review Mar 2021
Henrico, Virginia4 contributions
To say the Extended Stay America in Cary, NC is a dissapointment would be an understatement. Here is a little list from the three rooms that we stayed in. 1) After checking in my room had no tv remote and in my friends room the tv didn't work and had to be replaced. 2) The
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Date of stay: March 2021
Response from ESA GM, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.
Responded Mar 8, 2021
Thank you for being our guest. We are sorry for the disappointing stay you had and regret the issues you and your friends experienced. We have shared your comments with the housekeeping and maintenance team to improve our service and facilities going forward so we can better serve our guests. Also, thank you for alerting us with your observation about the smoke detector. We take safety precautions such as these very seriously and will have our property engineer inspect the guest room you occupied and correct the problem immediately. We hope you and your friends will consider returning to our hotel on your next visit to this area so we can provide you with a much better experience. Sincerely, Hotel Management
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