Balcony - Picture of Four Seasons Resort Seychelles, Mahe Island
Photo: Balcony
From Review : Beautiful but must pay attention to upkeep! of Four Seasons Resort Seychelles
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+5
We stay at four seasons resorts around the world. They have always been amazing! No complaints! Have to give this 5 stars for the staff!! 3 star for housekeeping and refurbishment! The resort itself needs to be maintained!!! Spa looks a bit weathered with dirty day beds and…
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Date of stay: July 2016
Response from FSSeychelles, General Manager at Four Seasons Resort Seychelles
Responded Jul 26, 2016
Dear hellokitty8524, Thank you for choosing to stay with us at Petite Anse and for taking the time to share such valuable comments after your visit. Whilst I am pleased to know that you enjoyed your recent stay and that in particular you enjoyed your treatment at the Spa and the service from many of our team members, I am disappointed that you felt there were certain aspects of our Resort that looked tired or could have been improved. Please know that we do have an ongoing maintenance programme for the Resort which ensures regular touch ups and assessments of the condition of our villas and the Resort as a whole, with maintenance work regularly carried out in such a way so as to minimise the impact on our guests. I thank you for pointing out areas in which this could be improved though and I will certainly have our Engineering team look into this. Thank you again for your valuable feedback and I very much hope that we will be able to welcome you back once again in the near future. Best regards, Adrian Messerli General Manager
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