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Interior - Picture of Shangri-La Le Touessrok, Mauritius

Photo: Interior

From Review : 3 days into a 10 night stay.... of Shangri-La Le Touessrok, Mauritius
3 days into a 10 night stay....
Hibiscus wing, balcony view, ground floor rooms in this wing have beach access.
Ilot Mangenie ( ilha particular)
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2boldlygowhereno1hasgoneB4 wrote a review Nov 2015
Cape Town Central, South Africa99 contributions32 helpful votes
I have been to Le Tousserok or as its now called Shangrila Le Tousserok on 3 previous occasions, and this is my 4th visit for my 49th birthday. This is an interim review as I get to experience the newly made over hotel, which re-opened on 1 November after a 6 month renovation.
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Date of stay: November 2015
Response from Shangri-LaMauritius, General Manager at Shangri-La Le Touessrok, Mauritius
Responded Nov 23, 2015
Dear Hayden M, Thank you for giving us such a detailed review of your trip so far with Shangri-La's Le Touessrok Resort & Spa. This type of feedback is extremely valuable to us. We are always delighted to welcome back repeat guests of the hotel and hope you will indeed return for a 5th visit after your current stay and experience with us. Please accept our apologies for the technical niggles and room issues you mentioned, we hope this has not caused any discomfort or inconvenience during your stay. We are pleased to hear that you appreciate the new contemporary decor and renovations throughout the resort and thank you for noticing the small touches of free water provisions in-room and at the beach. We are glad you enjoyed the food and choices available on the half board package and we are looking into your comments regarding the buffet selection. We are working towards rectifying all your concerns as soon as possible and hope the rest of your stay at Shangri-La's Le Touessrok Resort & Spa is a true 5* experience. I am at your disposal and should you like to discuss anything with me directly, please contact me on gabriele.lombardo@shangri-la.com Kindest regards, Gabriele Lombardo General Manager
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