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Landscape - Picture of InterContinental Resort Mauritius, an IHG Hotel

Photo: Landscape

From Review : Random, dissapointed of InterContinental Resort Mauritius, an IHG Hotel
Random, dissapointed
Island holiday
beautiful weather
Hotel y piscina
Frühstück im Segala
View from lobby
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Other Recent Reviews

Nice holiday
May 2022
Alison P wrote a review Sep 2016
Eastbourne, United Kingdom24 contributions18 helpful votes
we have just returned from this beautiful island, Mauritius. This hotel was a bit of a disappointment, as when we arrived there was construction work re building the sugar cane bar which we hadn't been told about, this was by the main pool and senso restaurant which was moved to
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Date of stay: September 2016
Response from IC_Mauritius1, Director of Sales at InterContinental Resort Mauritius, an IHG Hotel
Responded Sep 21, 2016
Dear Alison P, thank you very much for your review and your stay with us. I am sorry to hear that information about installation of new deck at Sugar Cane Bar didnt reach you via your travel agent or online on our websites as we didnt announce these works one month prior. I am happy to hear that you have been abel to accept our compensation with half board meal plan upgrade. I am pleased to share with you that recent problems with delays of hot water delivery have been rectified fully. Thank you for sharing your experience across of our 4 restaurants as well as service delivered by our team. Looking forward to welcome you back soon to showcase all improvements done. Yours sincerely Jiri Benes Director of Marketing & Sales
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