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Landscape - Picture of Canaves Oia Boutique Hotel, Santorini

Photo: Landscape

From Review : Beautiful Views/Mixed Bag w. Service of Canaves Oia Boutique Hotel
Beautiful Views/Mixed Bag w. Service
Front patio of our suite
Simply Wonderful
Room 30
First Night
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Special H wrote a review Nov 2017
Queens, New York70 contributions14 helpful votes
My stay at the Canaves Oia was a mixed bag. The views from every vantage point in the hotel are breath taking, but there are also a number of draw backs. Admittedly, I made my reservations at the last minute, like the day before. I was island hopping and remembered that I had
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Date of stay: October 2017
Response from CanavesOia, Canaves Oia Team at Canaves Oia Boutique Hotel
Responded Nov 23, 2017
Dear Special H, thank you for having share your comment with the TripAdvisor Community.
 We sincerely thank you for having taking the time to post your kind review. 
Indeed our rooms have been designed for your comfort. Our location is terrific, nearby Oia center area by walk.
 While we were delighted to read that you enjoyed the property, the facilities and the service provided by our associates in general, we apologize that there were other areas where you experienced a lapse in service. We appreciate your comments as we always strive to provide world-class service to our guests and we apologize if you experienced anything less. Our guests' privacy is top priority and we are not sure how a member of our staff would ever make such a question. We are most grateful that you have taken the time to bring this to our attention. We will definitely look into it further and get back to you with more details on the incident. We appreciate your comments as we always strive to provide world-class service to our guests and we regret if you experienced anything less. We value your feedback and your support. We can assure you these have been brought up to the designated departments in order to follow up and we hope these inconveniences will not affect the trust you have shown towards Canaves Oia Hotel. We sincerely hope to welcome you again in the near future. Best Regards,
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