Landscape - Picture of Hotel Riu Karamboa, Boa Vista
Photo: Landscape
From Review : Pleasant but not fantastic of Hotel Riu Karamboa
Check In— / — / —
Check Out— / — / —
Guests
+4
My mother and I visited Riu Karamboa for a little winter sun in March. The check in process was great (although we were the first off the coach so we didn’t have to wait), reception staff were very welcoming and polite and our luggage was taken to our room for us. The rooms…
Read more
Date of stay: March 2018
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Karamboa
Responded Apr 5, 2018
Dear guest, Thank you for taking the time to give us a valued feedback following your recent stay at our hotel. As a service-oriented hotel chain, we are proud that you have rated our staff very well and since for RIU gastronomy is a very important part of the guest experience, we were pleased to read that you were satisfied with the food served in our restaurants, which is prepared daily with the utmost care and using fresh ingredients. Furthermore, we are very glad to heat that our pool area, the facilities, your guestroom and the cleanliness were to your satisfaction. On the other hand, we are sorry that we did not fulfil your expectations with our beverage offer, as we always try to offer a huge variety in order to cater to every guest´s taste. We sincerely hope to welcome you back to RIU Hotels & Resorts in the near future and to have a chance to demonstrate the high standards of guest service that are typical at our hotels. With our best wishes we remain, ClubHotel Riu Karamboa Online Reputation Manager
Read more
Been to Hotel Riu Karamboa? Share your experience!