Dear Randi, Thank you for taking a moment of your time to complete the survey review on TripAdvisor regarding your stay with us. We as a team are thrilled to know that you really enjoyed your stay with us and we not only met but also exceeded your expectation. Quite frankly, I am glad of the services we are providing most importantly because we are doing it as a team. Mena is a co-worker who is going the extra mile consistently, ensuring guest satisfaction is provided across the board. Thank you once again for such a great review and we hope to see you back with us soon next time you visit Long Island City, NY. Yours in Hospitality, Jose Ramirez Assistant General Manager