Window View - Picture of Excalibur Hotel & Casino, Las Vegas
Photo: Window View
From Review : Second visit of Excalibur Hotel & Casino
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Guests
This was our second stay at the Excalibur. It took us three trips down stairs to get in our room... totally not their fault. It still was a huge pain to keep hauling our luggage up and down the stairs. They could have offered us dinner since it did almost take 3 hours. Place is…
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Date of stay: November 2016
Response from MGM_Resorts, Manager at Excalibur Hotel & Casino
Responded Nov 23, 2016
Dear Badovinac: Thank you for visiting Excalibur again. We are glad you had another very positive stay with us, and found your overall impressions of our resort very good. We do regret any complications you had regarding your room assignment, however, and also apologize for any issues you had with the provided amenities. We value your patronage, and look forward to your return. Sincerely, Seth L. Guest Relations Specialist Excalibur Hotel & Casino MGM Resorts International guestrelations@excalibur.com
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