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Night View from the bathroom - Picture of ARIA Resort & Casino, Las Vegas

Photo: Night View from the bathroom

From Review : One Fail After Another of ARIA Resort & Casino
Night View from the bathroom
Delicious Matcha Noodle salad by the pool.
Couples getaway
Sunrise from the bathroom
Not as expected
Significantly dropped off and disappointing...
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GeorgeTulsa wrote a review Jun 2019
Kanab, Utah606 contributions141 helpful votes
My wife planned this for my 62nd birthday. We arrived on June the 11th about 4:30pm staying in one of the Strip View Tower Suites and departed June 16th about 9:30am. We had both been reading about how good they are and wanted to give them a try. Fail 1. When we arrived, we
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Date of stay: June 2019
Response from ARIA R, Director of Hotel Operations at ARIA Resort & Casino
Responded Jun 21, 2019
Dear Guest, Thank you for detailing your recent stay with us at ARIA Resort & Casino on TripAdvisor. I am disheartened to hear that you did not experience the Five Diamond standards that we are known for providing. I would like to express my deepest apologies for your disappointments with the service you received with our Tower Suites Lounge, Housekeeping and Valet. Moreover, I am saddened to read about the level of noise you encountered within your guestroom, and from other guests at the casino floor. We have worked hard to provide an atmosphere that emphasizes comfort and luxury, and want to extend my deepest apologies that we fell short in this effort. I greatly appreciate all of your feedback and will be sure to pass along to the appropriate department heads for further review. Your patronage is important to us, and I hope you will give us another chance to restore your trust in ARIA again soon. Sincerely, Belisa Suarez Director of Hotel Operations
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