Dear Guest, I am delighted that you chose ARIA Resort & Casino for you recent trip to Las Vegas. I loved reading that you received an upgrade upon your arrival to add to your memorable experience. It is also wonderful to hear that you received the high level of service that ARIA is known for. Positive feedback, such as yours, reassures me that we are holding true to our AAA Five Diamond standards. Thank you again, and I look forward to welcoming you back to enjoy even more of our delectable dining options. Warm regards, Shannon McCallum Crawford Executive Director of Hotel Operations