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Window View - Picture of The Palazzo at The Venetian, Las Vegas

Photo: Window View

From Review : Luxurious stay of The Palazzo at The Venetian
Luxurious stay
Bella Suite Bathroom
View of the Suite
At the pool
Room
Great hotel
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Crushonshan wrote a review Feb 2017
Cincinnati, Ohio132 contributions14 helpful votes
+7
Pro's Room was impeccable Chinese New Year decor was beautiful View was lovely 3 tvs in suite Decor was luxurious Location Con's There was some type of construction Joanne, the desk agent, didn't seem nice when I had a discrepancy. She actually seemed irritated and I was
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Date of stay: January 2017
Response from Roi E, Guest Relations Manager at The Palazzo at The Venetian
Responded Feb 17, 2017
Dear Crushonshan, Thank you very much for making The Palazzo your resort of choice during your recent visit to Las Vegas. Our team certainly worked hard to decorate our already beautiful resort for the Chinese New Year. I am glad you were able to experience our resort during this festive time. I am disappointed to learn of your experience with our front desk team. Please allow me to apologize, for any rude or unprofessional service. That certainly is not our standard and I appreciate your feedback so we may address this internally with our front office management teams. I am pleased you enjoyed your overall stay and experience with us. And we are excited to host you again in the near future. Kind Regards, Roi Ebalo Hotel Manager – Guest Relations
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