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Pool - Picture of Holiday Inn Express Holland, an IHG hotel

Photo: Pool

From Review : Overpriced and sub par customer service of Holiday Inn Express Holland, an IHG hotel
Overpriced and sub par customer service
Overpriced and sub par customer service
Nothing spectacular for the cost
Overpriced and sub par customer service
Great stay
Great stay
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Check Out— / — / —
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Other Recent Reviews

Excellent hotel
September 2021
KMALS wrote a review Aug 2016
Chicago, Illinois439 contributions54 helpful votes
Platinum Ambassador at IHG (100nights per year). Room is average. No suits, no upgrades. Front desk staff was kind of rude at check in. Oh and $304 after taxes? Way overpriced for a Holiday Inn. Plus side - pool has a nice hot tub that goes both indoors and out.
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Date of stay: August 2016
Response from bflavin, Public Relations Manager at Holiday Inn Express Holland, an IHG hotel
Responded Aug 8, 2016
KMALS, First, thank you for being a Platinum IHG Rewards Club Member and choosing to stay with us during your visit to Holland. I apologize for the issues you encountered with our front desk staff. We will be sure to bring up these issues at our next property meeting to ensure it doesn't happen again. Thank you again for choosing to stay with us. Have a great day!
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