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Landscape - Picture of Secrets Maroma Beach Riviera Cancun, Playa Maroma

Photo: Landscape

From Review : Excellent stay, but small room for improvement of Secrets Maroma Beach Riviera Cancun
Excellent stay, but small room for improvement
View out patio door Swim Out 1618
Beautifully kept grounds
Breakfast buffet
Inviting and comfortable! One of the best resorts on the shoreline
Dessert
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$635
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pike109 wrote a review Jul 2017
Grapevine, Texas43 contributions15 helpful votes
+15
To be fair, I gave this a 5 star, but that was only because I was not able to give it a 4.75 rating. This resort is wonderful, and I would go back in a heartbeat. However, there were a few things that I felt could be improved, and a few things that people should know prior to
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Date of stay: July 2017
Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera Cancun
Responded Jul 13, 2017
Dear pike109, Thank you for taking the time to share your detailed review on Tripadvisor. I'm sure travelers will find it very useful. We are delighted to read you had an overall pleasant stay and that you our Unlimited Luxury package. Regarding room service it is important to point out that the room service menu is inside our suites and guests can order breakfast in advance the night before. Room service is included 24/7. Regarding the outside vendors, to be completely honest this is the first time we hear a formal complaint about them and we really appreciate you taking the time to inform us. Once again thank you for your comments and we look forward hosting you back again soon. Sincerely Alfredo Montaño Social Media Secrets Maroma Beach info.semrc@secretsresorts.com
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