Wow on the great review!!Thank you so much! Our entire team works very diligently to provide the very best possible experience for our guests! It so very nice when they are recognized for their efforts. Your review is being distributed to our entire team. They will certainly appreciate your comments. Our management team has also given a personal "Thank you" to Lily for her efforts. You are correct about Lily being pleasant and professional. She is truly a valued team member. We look forward to your returning to our hotel in the near future. In the meantime, if there is anything we can do to assist you, please do not hesitate to reach out to us. Sincerely, Janie Russ Regional Sales and Marketing Phone: 318.547.4672 Email: Janie.russ@hilton.com