Dear Madam, Thank you for the elaborate and excellent review about us on TripAdvisor. Blooms team is so delighted to see your review mentioning each and every services and staff name, which in turn is a real boost for our morale. I was just talking to my staffs too and they all recall you as a pleasing customer whom they cannot forget easily. We all look forward to another opportunity to serve you again in future. We will see to it that your references will get a special deal from Blooms even if we add more facilities (swimming pool, children’s play area etc.) and hike our rates slightly from April mid. Best regards, Johny.