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Landscape - Picture of Hampton Inn Council Bluffs

Photo: Landscape

Just a ok hotel if you want to specifically stay in this area on a budget
Gross AC/Heating Unit
Not up to other Hampton Inn standards.
Just a ok hotel if you want to specifically stay in this area on a budget
Just a ok hotel if you want to specifically stay in this area on a budget
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98127634 wrote a review Apr 2018
326 contributions93 helpful votes
The rooms are spacious with most amenities. i had a room with kitchen was just a formality, the kitchen did not have a Gas stove/utensils, so it was useless. the furniture and wall paint was just too depressing. The hotel overall had very old /budget hotel type feeling.
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Date of stay: March 2018
Response from laura m, General Manager at Hampton Inn Council Bluffs
Responded Apr 30, 2018
Dear 98127634, Thank you very much for taking the time to share your feedback with me. I sincerely appreciate hearing from our guests both about what we have done well as well as what we could do better for all of our guests in the future. I am sorry to hear that our king room was not to your liking, all of our suite are just mini suite and I will make sure my front desk team is letting our guest in the future know we only have mini suites. We are also working on remodeling the hotel and lobby. I will also address the temperature of the hot tub with my head of maintenance. Thank you for providing me with such valuable feedback and I sincerely hope to have the opportunity to serve you again in the future.
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