Pictures of The Congress Plaza Hotel & Convention Center - Chicago Photos
Chicago: Pictures
From Review : Royal Treatment of The Congress Plaza Hotel & Convention Center
+2
There are some areas in this gorgeous old hotel that need improvement - the bathrooms are small, our room did not have a full length mirror, the upstairs hallways are shoddy, the heat in the room was difficult to control so we were too warm most of the time, our coffee pot was…
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Date of stay: April 2018
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded Apr 23, 2018
Thank you for your feedback, we sincerely apologize for the inconveniences you've encountered during your stay at The Congress Plaza Hotel. Your feedback means everything to us and I will be sure to mention the inconveniences you've encountered with our general manager to see what can be done about this so it wont happen again. We look forward to the opportunity to host you for a future stay!
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