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Pictures of Fairmont Chicago Millennium Park - Chicago Photos

Chicago: Pictures

From Review : Weekend get away of Fairmont Chicago Millennium Park
Weekend get away
Shower and toilet
view of park and lake out one window
GREAT CUSTOMER SERVICE MAKES UP FOR ANY OTHER SMALL ISSUES
Towel and bottle after running!
Amazing hotel
Jenness J wrote a review Apr 2018
Minneapolis, Minnesota29 contributions13 helpful votes
+7
5.0 of 5 bubbles
Very nice hotel friendly staff nice room ,but the bed was so hard I couldn’t get comfortable. I didn’t sleep at all,one thing I didn’t like is how the hotel staff only knocks on the door once then they come right in🤷🏽‍♀️I was naked trying to tell the staff to give me a minute
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Date of stay: April 2018
Response from FairmontChicago, Manager at Fairmont Chicago Millennium Park
Responded Apr 8, 2018
Dear Jenness J, Thank you for taking the time to post a review on Trip Advisor. I am delighted that you enjoyed your stay. We have recently upgraded all of the mattresses as part of our refresh. It is possible that you were the first guest to sleep in a brand new bed. I have shared your experience with the Director of Housekeeping so that she may speak with the room attendant that serviced your room. Our guests' comfort is our top priority and I appreciate your comments to help our colleagues work on elevating our level of service. I look forward to welcoming you back again soon. Best regards, Colleen Sweitzer Marketing Manager
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