Karin V, Thank you so much for taking the time to review your recent experience with us. We are pleased to know that you thoroughly enjoyed your time with us and that you will allow us to host you again when your travels bring you back to our lovely city! Glad to know that our Front Office staff sent someone up right away to resolve your issue with your shower. Have a wonderful and safe holiday. See you soon! Warm Regards, Samantha Rice Front Office Manager