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Interior - Picture of Conrad Chicago

Photo: Interior

From Review : Good Location, Unfortunate Service Issues of Conrad Chicago
Good Location, Unfortunate Service Issues
The Conrad Difference
Beautiful hotel in an awesome location!
Adored this hotel
Great experience at Conrad
5 Star Visit!
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Sal_Paradise767 wrote a review Apr 2019
Durham, North Carolina5,311 contributions674 helpful votes
+6
Stay Report - 3/30 - 3/31 Location: A selling point of this hotel for me.  I like being in the Mag Mile and it's near a lot of things that worked for my visit.  Annoyingly though because the hotel is not originally a hotel there's very little room for vehicles to pull in in
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Date of stay: March 2019
Response from Todd T, General Manager at Conrad Chicago
Responded Apr 2, 2019
Dear Sal_Paradise767, Thank you for choosing to stay at the Conrad Chicago on your recent visit. We appreciate the kind words you had to say about the room accommodations, location, and lounge but are displeased to learn that you experienced such problems during your stay. I am sorry to hear about the noises you experienced as well as the length of time it took for room service. Please know that the comments you shared with us will be used to help ensure this never happens to another guest again, nor to you. I hope your experience with us does not prevent you from staying with us again in the future.
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