Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay. I would like to apologize about the issues you experienced. As far as the cleanliness, I can 100% assure you that things would have been made right/to your satisfaction if they were mentioned to the hotel staff. The front desk is open 24 hours a day for your convenience. Also, our hotel features a 24 hour cleaning services for guests who wake up late or have flights departing late in the afternoon. Please take advantage of this convenience wherever you decide to stay in the future, I guarantee that my advice will help you in the future. The cleaning staff have been trained to make sure all rooms are "Ultra Clean", and we Guarantee this 100%. In addition to our clean rooms, our hotel offers fresh baked cookies every night and a nightly nacho's social hour. Give our top rated Tripadvisor hotel in Pooler, GA a chance, and we will not let you down. Hope to see you soon!