Pool - Picture of Marriott Tampa Westshore
Photo: Pool
From Review : An Old Marriott with zero soundproofing – expect tons of noise and disturbed sleep of Marriott Tampa Westshore
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+7
Arrival experience: Very slow airport shuttle service. But after waiting 20 minutes and getting some attitude from Taylor over the phone, shuttle finally arrived and conveyed us to the hotel. Shuttle driver was a really nice young guy. Taylor checked us in. She had zero…
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Date of stay: September 2019
Response from General Manager T, General Manager at Marriott Tampa Westshore
Responded Sep 29, 2019
My sincerest apologies for any inconveniences you encountered with us during your stay. I will be sure to get with the appropriate staff members to work on what we can do to prevent these issues from occurring again. Also, I will get with my front desk staff to ensure we are acknowledging our valuable guests at check in with better attitudes. I sincerely apologize for our rude staff member and will get to the bottom of the situation. I'm very happy to hear the positives throughout your stay and hope you'll give us another chance based off those positives. If there is anything I can do to make this right please don't hesitate to reach out to me at 813-287-255 and we hope to better serve you in the future. Best regards, Tina Smith
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