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Dirty floor that was not vacuumed in between guests. This photo was taken immediately after checking in. - Picture of The Westin Tampa Bay

Photo: Dirty floor that was not vacuumed in between guests. This photo was taken immediately after checking in.

From Review : This hotel is filthy! of The Westin Tampa Bay
Dirty floor that was not vacuumed in between guests. This photo was taken immediately after checking in.
Dusty lamp. This photo was taken immediately after checking in.
Dirty sheets. This photo was taken immediately after checking in.
Broken blinds in room.
Dirty bathroom. This photo was taken immediately after checking in.
Dirty drawers. This photo was taken immediately after checking in.
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Erika wrote a review Apr 2021
Washington DC, District of Columbia
+13
This was the worst experience I have ever had at a hotel. I had planned to check in on Tuesday and check out on Friday, but I ended up checking out on Wednesday morning. They do not take cleanliness seriously and it is not safe to stay here, especially during a pandemic. When
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Date of stay: April 2021
Response from Ricardo Garcia, General Manager at The Westin Tampa Bay
Responded Apr 22, 2021
We apologize for falling short of your expectations and will take your feedback as an opportunity to learn and improve. While there are elements of impact that linger from the pandemic and related restrictions, there is also admittedly areas for which we need to reinforce and reinstate. In the event that you should return, please reach out directly so we may have the opportunity to flag and ensure a great experience. Thank you.
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