Dear CrankingChick, First I want to thank you for reviewing your recent stay here at the Hampton Inn Tallahassee Central. Second I would like to apologize that you did not enjoy your time with us! I would like to get some further details from you so that I may make positive changes to fix what you encountered. I would also like to talk to you about what we can do to help make up for this experience and invite you back for a stay on me. Please call me at your convenience at 850.309.1300. Thank you, Stacie Powell General Manager 850.309.1300