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Balcony - Picture of Sebastian Hotel, St. Augustine

Photo: Balcony

From Review : Save your money and go somewhere else. of Sebastian Hotel
Save your money and go somewhere else.
Save your money and go somewhere else.
Quirky hotel
Large but loud!
TRYP by Wyndham Sebastian St Augustine
TRYP by Wyndham Sebastian St Augustine
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crmNewYork wrote a review Mar 2018
new york6 contributions2 helpful votes
The hotel claims to be in the historic district, it’s not, it’s a very long walk to get there. We had balcony “marsh View” the balcony overlooks a parking lot and our window the marsh view which during low tide it is essentially a puddle of mud in front of a parking lot. For
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Date of stay: March 2018
Response from SebastianGM50, Front Office Manager at Sebastian Hotel
Responded Mar 24, 2018
Thank you for taking the time to share some feedback from your stay. We would like to sincerely apologize for the service and miscommunication you received during your visit. This is very bothersome for us as we have trained our staff to do much better and to exceed all of our guest expectations.Our property is only located 1/2 mile from Flagler College and 1 mile from the center of town. This is a beautiful and easy walk. In the event that walking is not an option, our front desk associates have tons of recommendations on how to get to the historic district without taking your car. As our property is not full service, we do offered a beer and wine bar. We are currently working on a plan that will provide our guest with a better dining experience in the evenings. Our view overlooking the beautiful San Sebastian River, tops of historic Flagler College, and our local Winery are what makes those rooms very special. At low tide, there is a view of a natural ecosystem that is all across the state of Florida. We hope that you will give us a second chance to make it right for you and provide you with the service you deserve. Remember, your TRYP to history starts here!
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