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Interior - Picture of Holiday Inn Orlando-International Airport, an IHG hotel

Photo: Interior

From Review : Average Hotel of Holiday Inn Orlando-International Airport, an IHG hotel
Average Hotel
Average Hotel
Needs work
Average Hotel
Average Hotel
Average Hotel
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Other Recent Reviews

September 2021
graphic21 wrote a review Mar 2019
Torrance, California712 contributions62 helpful votes
Hotel is about 7 min. away from MCO Airport. Shuttle bus is complimentary and goes every half hour to and from MCO. Forget about checking in quickly. I had to wait in line for about 20 to 25min to check in. They need to hire more help, only one person behind the desk. Room was
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Date of stay: March 2019
Response from BobMcCoy_GM, General Manager at Holiday Inn Orlando-International Airport, an IHG hotel
Responded Mar 13, 2019
Dear graphic21, Thank you for being our guest and also for sharing your experience. I understand there were several issues with your stay with check-in, yes as an airport property it does get quite busy at times during peak arrivals. I'm sorry we were not able to meet your and our expectations for excellent guest service. While it saddens me any time a guest has a less than stellar experience, I am grateful that you took the time to explain the problems you had so that they can be promptly remedied. We appreciate the feedback.
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