Thank you for sharing your excellent experience with the TripAdvisor Community. We are thrilled to read how pleased you and your family were with our waterscape pool area, jaw-dropping views of Volcano Bay, and our friendly team members. We are terribly sorry to learn that your room was missing a safe. Our team would have been more than happy to replace that for you. We look forward to welcoming you back again soon. Please do not hesitate to reach out to us directly to save with our Return Guest Promotion!