We thank you for taking the time to share your views and impressions of the Sheraton Vistana Resort. Thank you for the Gift of Feedback, especially for the comfort of the furniture. Your comments were already shared with the respective Teams for awareness. We are sorry to learn about the discomfort, and hope to make things better for you on your next trip. Please allow our Teams to inspect and take the necessary actions. We need your kind assistance for this improvement. Please share the villa #, for our immediate attention. Write to us at css@sheratonvsitanaresortvillas.com Looking forward to hear from your soon. Sincerely Dassie Resort Management Team