Pool - Picture of Catalina Hotel & Beach Club, Miami Beach
Photo: Pool
From Review : Birthday vacation ruined- Save your money! of Catalina Hotel & Beach Club
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Guests
+2
When I arrived early to the hotel, I was informed we could leave our luggage until 2pm when we could check in. I left my luggage, had lunch at Maxine’s, sat by the pool then went in to retrieve my luggage. The gentleman asked for a ticket which he did not give us. He then said…
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Date of stay: March 2018
Response from SBG_GM, General Manager at Catalina Hotel & Beach Club
Responded Mar 19, 2018
Sreyes221, all of your concerns were addressed. I happily spoke to your family for sometime about what you had experienced. I think it is fare to share that not only did we take care of your transportation to Fort Lauderdale Airport, provided a late departure at 5:00pm that is usually an extra night, comped your family's breakfast, and cabana bed pool side with champagne. We tried our best to turn around your experience. Thank you for recognizing Jose & my efforts. Laura General Manager
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