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Balcony - Picture of The Savoy Hotel & Beach Club, Miami Beach

Photo: Balcony

From Review : Staffing needs major improvement of The Savoy Hotel & Beach Club
Staffing needs major improvement
Chambre
Deck area looking towards pools.
We loved The Savoy! The staff were always upbeat and happy:)! rooms were very nice and the dog p
Le séjour avec canapé lit
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HoneyDipDye wrote a review Jul 2015
Bronx, New York86 contributions10 helpful votes
We came here for a friend's birthday & from the moment we got there it was nothing but issues. Glacee was a total Jerk (unfortunately we can't curse on here) she wasn't welcoming nor helpful the entire time. Every time we requested the manager there was always an excuse but we
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Date of stay: July 2015
Response from TheSavoyHotelCares, Director of Sales at The Savoy Hotel & Beach Club
Responded Jul 31, 2015
Dear HoneyDipDye, Thank you for being our recent guest. We are extremely apologetic that we did not meet or exceed your expectations. Your comments are being reviewed by our General Manager and appropriate action will be taken. We would love the opportunity to welcome you back and show you the "real" Savoy. I can personally assist you with your reservations if you like. Yours in Hospitality, Francine - Director of Sales & Marketing
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