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Average to less than average. The hotel is expensive with not the quality service and good maintenance that it should be. The rooms need more cleaning and maintenance in the area kitchen with the appliances. Staff needs to improve to be more friendly. Breakfast buffet is very…
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Date of stay: May 2016
Response from Lucia C, Operations Supervisor at Residence Inn by Marriott Miami Airport
Responded Jul 2, 2016
Thank you very much for taking the time to review your stay at our hotel. We apologize that your stay was just average since we take pride in making every stay memorable. We will communicate the issues you experienced with the necessary departments so these issues can be isolated. Regards, Lucia Cusicanqui Operations Supervisor
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