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Interior - Picture of Seralago Hotel & Suites, Kissimmee

Photo: Interior

From Review : (Un)Happy birthday weekend to me! of Seralago Hotel & Suites
(Un)Happy birthday weekend to me!
Continuacao de Ferias.,.
Maintenance issues abound
Buena ubicación. No es el mejor.
Walkways and hallways could use up
BigBearMIA wrote a review Jun 2016
Miami Shores, Florida40 contributions14 helpful votes
2.0 of 5 bubbles
I want to start by saying that Manager Michelle was super nice and understanding. I usually wait to get home to write a review but since I can't sleep and have to wait some more to have maintenance to come back for the 5th time since last night at 7pm when I checked-in to
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Date of stay: June 2016
Response from Seralago-Hotel, Manager at Seralago Hotel & Suites
Responded Jun 7, 2016
Please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you we did not have it fixed the first time.
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