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Not what we expected. The safe is way too small and doest fit a 13" MacBook. The curtains are dirty. There's a hidden fees... the sign in the room says $8 per day, but we're getting charged $9. We don't feel safe.
Date of stay: December 2016
Response from Joyce L, Public Relations Manager at Maingate Kissimmee Hotel
Responded Dec 22, 2016
Thank you for taking the time to tell us about your experience. We are very sorry to hear you were not pleased with your stay. We apologize for the miscommunication regarding the resort fee; the resort fee is $8 plus tax which is a total of $9.04. Your feedback is very important to us and hope you will give us another opportunity to better host you.
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