Landscape - Picture of Casa Marina Key West, Curio Collection by Hilton
Photo: Landscape
From Review : A classis of Casa Marina Key West, Curio Collection by Hilton
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$628
$628
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$540
Hotels.com$628
Booking.com$628
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One of the best hotels we have ever stayed . Our room was ready , fast efficient courteous people from reception to bell hops to concierge. Barefoot Billy's staff by the pool , poolside service fantastic . Gabby who works poolside and beach service is so helpful, funny and…
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Date of stay: April 2016
Response from Steven T, Front Office Manager at Casa Marina Key West, Curio Collection by Hilton
Responded Apr 8, 2016
Good Afternoon, Thank you so much for your kind words regarding our individual staff members and teams. Hearing positive feedback from esteemed guests such as yourself gives us a great sense of pride and accomplishment. As much as we love the positive feedback, we also greatly appreciate your suggestions on areas in which we could improve. We constantly strive to offer better service every day, and your insights are extremely valuable to us here on property. I have shared your comments with all of our managers, and we will be using this for training opportunities. We look forward to your next stay, and should you need anything at all, I am at your disposal. Please feel free to contact me directly when you decide to return to our property. Sincerely, Steven Tresh Asst. Dir. of Front Office
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