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Bathroom - Picture of Neptune Hollywood Beach Hotel

Photo: Bathroom

From Review : DO NOT STAY HERE! DIRTY! of Neptune Hollywood Beach Hotel
DO NOT STAY HERE! DIRTY!
mold and dirt in vent in bedroom
Gross stain on bedding!
Filthy Hotel with Ocean View
Finger weg! Unfreundliches Management, Insektizidgeruch überall, Dreckige Zimmer
CRUNCHY Hotel
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Global523058 wrote a review Jan 2017
24 contributions10 helpful votes
I wish there was an option for zero stars. They don't even deserve 1 star. DO NOT STAY HERE!! DO NOT WASTE YOUR MONEY! PLACE IS UNSANITARY AND A RIP OFF!! This place is NOT kept up with at all. Place was dirty. Staff are unwelcoming and rude. I noticed when booking that you had
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Date of stay: January 2017
Response from Galina R, Manager at Neptune Hollywood Beach Hotel
Responded Feb 7, 2017
We are sorry you were not entirely satisfied with your stay at the Neptune Hollywood Beach Hotel. Thank you for bringing you concern to our attention, but we are clearly stating on our room’s description the fact of this room CAN ACCOMMODATE UP TO 4 PEOPLE. We do provide just a neccasary minimum for the room this type based on Small Lodging requirements. All of our rooms inspected daily by the maintenance and housekeeping team to make sure all furniture in a good condition and hotel has a very limited liability on incidents happened during the stay due to our guest actions. The number provided on the office entrance door is for emergency situations only. Hotel staff do not required to get to the hotel to accommodate guest requests, such as extra towels. Once again we apologize for your unsatisfied experience with a 3-star hotel and hope more expensive hotel will meet your expectations next time. Low quality is remembered long after the cheap price is forgotten.
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