Balcony - Picture of The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
Photo: Balcony
From Review : Ocean view completely blocked by construction and terrible customer service of The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
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Under Renovations and they dont disclose it!
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+2
My husband and I just arrived for a one night getaway and waited 20 minutes to check in after waiting for 10 minutes at the valet to park our car. When we finally got to our room, we found a huge suspended scaffolding blocking our ocean view with our balcony blocked off with…
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Date of stay: April 2017
Response from Amanda V, Front Office Manager at The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
Responded Apr 30, 2017
Dear Andrea B, First and foremost, thank you for taking the time to share your experience at the Diplomat Beach Resort. I regret that during your stay it wasn't the most iconic experience that we strive to provide our guests. While it was difficult to reach someone during your stay, I do hope that you will contact me, so that I might have the opportunity to take responsibility for and repair your opinion of us! Sincerely, Amanda V. Amanda.Ventura@diplomatresort.com
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