Window View - Picture of Hilton Garden Inn Ft. Walton Beach, Fort Walton Beach
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From Review : This HH Diamond member is not happy! of Hilton Garden Inn Ft. Walton Beach
The_Crafty_Beer_Mermaid wrote a review Feb 2018
Maryville, Tennessee6,450 contributions560 helpful votes+7
Let me start off by saying this hotel is nice. I don’t know why they went with the ugly carpet and yellow paint scheme being a new beach hotel but hey they did. Our trip was horrible because of a dance competition while we were there. The dancers were practicing all over the…
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Date of stay: February 2018
Response from funandmemorable, Guest Relations Manager at Hilton Garden Inn Ft. Walton Beach
Responded Feb 21, 2018
We’re so sorry that you had a negative experience with us and truly appreciate your feedback, SmurfySmurfette80. We’re always looking for ways to better serve our guests and valuable comments like these help us do just that. I’ve passed along your comments to our management team and we sincerely apologize that your stay was disturbed by the dance competition that was taking place while visiting with us. We would love the opportunity to make it up to you and speak with you personally. Please feel free to connect with our General Manager, Jeremy Skinner, at your convenience. We value your loyalty as a Hilton Diamond Member and hope to have a chance to make things right for you. Thank you for choosing to stay with us. --Krissy
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