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Landscape - Picture of Renaissance Fort Lauderdale Marina Hotel

Photo: Landscape

From Review : Stay before Cruise Disappointing of Renaissance Fort Lauderdale Marina Hotel
Stay before Cruise Disappointing
Welcome To Room #1129
Bathroom view 1
Welcome To Room #303
Mold on towel rack in bathtub
Welcome To Room #1107
Check In— / — / —
Check Out— / — / —
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Melody M wrote a review Apr 2017
Calgary, Canada80 contributions10 helpful votes
We booked 2 nights before a cruise for proximity to the Port and water taxi. I have stayed at dozens of Mariott chain properties for work and personal travel and was not impressed with my stay especially for the price I paid. At check-in there was only one agent at the desk
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Date of stay: March 2017
Response from Erika B, Manager at Renaissance Fort Lauderdale Marina Hotel
Responded Apr 10, 2017
Dear Melody M, Thank you for your feedback. We apologize for the inconvenience that you experienced at check-in and with your room. The proper departments have been informed and will address it with their team. We also appreciate the good comments about our Beverage and Food ambassadors. We hope you will still consider us for your future stay. Sincerely, Erika Sanchez Assistant General Manager 9546261708
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