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Interior - Picture of Hawks Cay Resort, Duck Key

Photo: Interior

From Review : Should be lovely but it’s not of Hawks Cay Resort
Should be lovely but it’s not
Should be lovely but it’s not
Should be lovely but it’s not
Should be lovely but it’s not
Should be lovely but it’s not
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Highworthian wrote a review Dec 2019
57 contributions69 helpful votes
+5
When you drive up the hotel lives up to expectations but scratch the surface and sadly Hawks Cay isn’t functioning well. Upon arrival our villa was dirty and pretty much stayed that way for our entire stay. We tried numerous times to get housekeeping to come in but they just
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Date of stay: November 2019
Response from HotelMgmt1, General Manager at Hawks Cay Resort
Responded Dec 9, 2019
We are very sorry to hear that your experience did not come close to matching your expectations. It sounds like unfortunately, your villa had numerous items that needed to be taken care of. Hawks Cay Village and Hawks Cay Resort are separate entities and so all of the concerns regarding your villa would need to be addressed to them. We would like to apologize for guests playing music at all of the pools creating an uncomfortable situation for you and your family and we appreciate your feedback regarding the towels and loungers at the Sunset Pool. It is our regret that we fell short in providing you a memorable stay and it is our hope that we would have a chance in the future to impress you!
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