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Bathroom - Picture of Coconut Cove All-Suite Hotel, Clearwater

Photo: Bathroom

From Review : Good hotel but ask about mold smell of Coconut Cove All-Suite Hotel
Good hotel but ask about mold smell
Good hotel but ask about mold smell
Good hotel but ask about mold smell
Good hotel but ask about mold smell
Our stay
Good hotel but ask about mold smell
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Other Recent Reviews

Disgusting hotel
August 2021
crisilton wrote a review Oct 2016
Calgary243 contributions29 helpful votes
+7
We had room 102 for a couple days. When we first walked in our room smelled of room freshener big time. We thought nothing of it, but after a few hours the smell of mold was clear. We mentioned it to maintenance who seemed aware of the issue. Upon closer inspection the
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Date of stay: October 2016
Response from Michael S, General Manager at Coconut Cove All-Suite Hotel
Responded Oct 27, 2016
Thank you for sharing your thoughts regarding your stay. We appreciate your feedback. We apologize for any odor you may have detected. Their is no mold situation in this particular room. The smell that you may have noticed was from our shampooing of the carpets and the deep cleaning of the tiles. We have an outside company complete this for us on a quarterly basis and they are using a more natural ingredient on the rooms as part of their "Green" program. The building itself just had a new roof put on over the summer so we can rule that out as well. I do appreciate your concerns and hope this alleviates any questions you may have had. As always, we strongly urge guests to contact us while at the property so that we can answer any questions or solve any problems that may arise. We appreciate your business and we look forward to serving you again in the future.
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