Hello Brian- It is very unfortunate you had this experience and please accept our collective apologies for its occurrence. We work very hard to provide a clean comfortable room for our guests, as is acknowledged in other reviews. Our location is absolutely in an alpine environment, with all types of "critters" around, large and small. Rest assured this is a rare incident. It would have been very helpful if you had brought the incident to our staff's attention so that we could appropriately address the situation. Again, sorry for this inconvenience.