Dear PJ_Mojo, Thank you very much for taking the time to share your experience of the Timberline Condominiums on TripAdvisor, and for sharing all those photos! We are extremely happy that the staff was attentive to your needs, carry bags, and offered shuttle rides to and from the mall. We will make sure to share your positive review of this studio with the owner, they will be happy to hear that all the upgrades are being enjoyed by guests. Thank you. The pool area has to be a guests' favorite, the views and the tranquility in that area is a big part of the Timberline experience. Thank you for letting us know about the hot tub temperature, the cooler months are coming in so we need it a bit hotter. Lastly, we are glad that you will stay with us again if returning to Snowmass Village, CO. Best, Your friends at Timberline