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It tells you something when the manager responds to your inquiry about suites with "What do you expect? It's a Holiday Inn Express." The good news first. The room was clean (except for stains on the ottoman) and the hotel is in a great location, close to downtown once the bridge…
Date of stay: August 2017
Response from Manuela O, General Manager at Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel
Responded Aug 31, 2017
Thank you for your review. We will take your comments back to our team to improve our service. We will be undergoing renovations in the near future, and hope you will be back to see us!
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